xgbet Complete Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the xgbet platform and all its services. xgbet ("we", "our", "platform") is an online casino and cricket betting service provider operating for users in Bangladesh.

By accessing our website, creating an account, or using any gaming service, you ("user") agree to comply with all provisions of these Terms. If you do not agree with any part of these Terms, please do not use our platform.

These Terms must be read together with xgbet's Privacy Policy and Responsible Gaming Policy, which form an integral part of these Terms.

The word "services" as used in these Terms refers to xgbet's website, mobile platform, online casino games, cricket betting, live dealer games, and all other services. xgbet reserves the right to change, suspend, or discontinue any part of the services at any time without prior notice.

2. Account Registration

To create an account on xgbet, you must meet the following requirements:

• You must be at least 21 years old.
• You must provide accurate and complete personal information.
• Each person may create only one account.
• Creating an account on behalf of someone else or using another person's information is strictly prohibited.
• Keeping your account password completely confidential is your responsibility.

2.1 Accuracy of Information

The name, address, mobile number, and payment details provided at registration must be accurate. Providing false information may result in account cancellation at any time and forfeiture of all remaining balance. If you need to update your information, please contact us via live chat support.

2.2 Account Security

You are personally responsible for all activity that takes place on your account. If you suspect unauthorized access to your account, contact [email protected] immediately.

3. Age Verification and Identity Confirmation

xgbet is a responsible gaming platform. We strictly ensure that only individuals aged 21 or above may use our services.

We may at any time request a national identity card, passport, or other government-issued document for identity verification. Withdrawals may be put on hold until verification is complete. This process is essential for the security of our platform and the protection of our users.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on xgbet is ৳100 (one hundred taka). We support the following payment methods:

• bKash — the most widely used mobile banking method
• Nagad — digital financial service by the postal department
• Rocket — Dutch-Bangla Bank's mobile banking
• Upay — fast and secure digital payment

For all deposits, you must use a payment account registered in your own name. Deposits through third parties are strictly prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). For verified accounts, withdrawals are generally processed within 10 to 45 minutes.

4.3 Transaction Processing

All transactions are secured by SSL encryption. xgbet reserves the right to review transactions in cases of technical issues or unusual activity. If you experience any problem with a deposit or withdrawal, contact our 24/7 live chat support.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New users are eligible for a 200% bonus on their first deposit, up to ৳5,000. For example, depositing ৳1,000 gives you an additional ৳2,000 bonus, so you can start with a total of ৳3,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10x (ten times). This means the bonus amount must be wagered ten times before it becomes withdrawable. Example: if you receive a ৳2,000 bonus, you must place ৳20,000 in bets.

• Winnings from bonuses cannot be withdrawn until the wagering requirement is met.
• Some games may contribute at a different rate toward the wagering requirement.
• If the wagering requirement is not completed before the bonus expires, the bonus will be cancelled.
• Claiming bonuses from multiple accounts is strictly prohibited.

5.3 Other Promotions

xgbet regularly provides various promotional offers. Each offer will have its own terms and conditions, which will be published at the time the offer is announced. xgbet reserves the right to change, suspend, or cancel any promotional offer at any time.

6. Betting and Gaming Rules

6.1 General Betting Rules

All bets and games on xgbet are conducted in a transparent and fair manner. Our platform offers:

• Live Casino — real-time games with professional dealers
• Slots — a variety of themed slot games
• Cricket Betting — international matches including BPL, IPL, and T20 World Cup
• Fishing games, card games, and other casino games

6.2 Technical Issues

If a game or bet is cancelled due to a technical fault, server outage, or network problem, xgbet will attempt to refund the bet amount. However, xgbet is not liable for losses caused by technical issues.

6.3 Special Cricket Betting Rules

For cricket betting, if a match is cancelled or overs are reduced, the outcome of bets will be determined in accordance with international cricket betting rules. Odds may change during live betting, and bets already confirmed will remain unchanged.

7. Prohibited Activities

The following activities are strictly prohibited on the xgbet platform and are subject to penalties:

1. Creating or operating more than one account.
2. Creating an account or conducting transactions using another person's identity.
3. Using any form of fraud, manipulation, or software to gain an unfair advantage.
4. Engaging in money laundering or any illegal financial activity.
5. Misusing bonuses or exploiting the bonus system for dishonest gain.
6. Exploiting technical vulnerabilities of the platform for an unfair advantage.
7. Colluding with other users over game outcomes.
8. Misconduct or harassment toward xgbet staff.

8. Account Suspension and Closure

8.1 xgbet's Rights

xgbet reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Providing false or incomplete information.
• Failure or non-cooperation with identity verification.
• Suspicious financial activity.
• Involvement in prohibited activities.

8.2 User Rights

You may voluntarily close your account at any time by sending an email to [email protected]. You will be given the opportunity to withdraw any remaining balance before the account is closed, provided all applicable verification processes are completed.

9. Privacy and Data Protection

xgbet places the highest importance on the privacy of users' personal information. To learn more about our data protection practices, please read our Privacy Policy.

In summary, we ensure the following:

• All personal data is stored securely using SSL encryption.
• Your information is not sold or transferred to third parties.
• Data is used only for service delivery, verification, and legal requirements.
• Marketing communications are sent only with your consent.

10. Limitation of Liability

Gaming and betting on the xgbet platform involve financial risk. xgbet accepts no liability for the following:

• Financial losses incurred by users from gaming or betting.
• Issues arising from internet connection interruptions.
• Issues arising from third-party services such as payment gateways or game providers.
• Any losses caused by unexpected technical outages.
• Losses resulting from a user's own negligence or sharing of their password.

xgbet always strives to maintain a safe, fair, and transparent environment. If you have any complaints, contact us at [email protected] — we provide 24/7 support.

11. Responsible Gaming

xgbet believes that gaming is an entertainment activity and should always be enjoyed in a controlled and responsible manner. We encourage every user to stay aware of their gaming habits.

• Never place bets beyond your means.
• Avoid placing more bets to recover losses caused by gaming.
• Set a time limit and budget for gaming and stick to it.
• If you notice signs of gaming addiction, seek help immediately.

Contact us to set voluntary limits, self-exclude, or take a break from your account. Visit our Responsible Gaming page for more details.

12. Right to Amend Terms

xgbet reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform.

If you continue using the platform after any changes, you will be considered to have accepted the updated terms and conditions. Therefore, it is advised that you visit this page regularly in your own interest.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bangla support, available directly on the platform